Shipping policy
SHIPPING POLICY – SHADOWTUMBLER™
Processing Time
All orders are processed within 4–5 business days.
This includes order verification, quality checks, and packaging to ensure your item arrives in perfect condition.
Orders are not processed on weekends or holidays.
Shipping Time
Once your order has been shipped, estimated delivery time is 9–10 business days, depending on your location.
Please note that delivery times are estimates and may vary due to external factors.
Shipping Costs
We offer Free Shipping on all orders.
Worldwide Shipping
We ship worldwide. Delivery times may vary slightly depending on the destination country and local shipping conditions.
Delays
We are not responsible for delays caused by:
- Shipping carriers
- Customs clearance processes
- Weather conditions
- Incorrect shipping information provided by the customer
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes.
These charges are the responsibility of the customer and are not controlled by ShadowTumbler™.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can follow your package in real time.
Lost or Stolen Packages
ShadowTumbler™ is not responsible for lost or stolen packages marked as delivered.
If you experience any issues, please contact your local carrier.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact
For any shipping-related questions, please contact us at:
📧 theshadowtumbler@gmail.com